Security & Trust

Enterprise security at the core

Security is not a feature we add later — it shapes how every Acrely voice agent is built and deployed, whether in our cloud or inside your walls.

Encryption everywhere

Data is encrypted in transit with TLS 1.3 and at rest with AES-256. Call audio and transcripts are never used to train shared models.

On-prem & air-gapped

Deploy entirely within your own infrastructure, including fully air-gapped environments, so sensitive data never leaves your network.

Granular access control

Role-based access, SSO/SAML, and scoped API keys keep every agent and dataset locked to the people and systems that need them.

Compliance ready

Architected to support SOC 2, HIPAA, GDPR, and regional data-residency requirements, with controls mapped to your audit needs.

Full auditability

Every interaction is logged with immutable audit trails, giving your security and compliance teams complete visibility.

Tenant isolation

Dedicated, isolated environments per customer prevent any cross-tenant access to data, models, or runtime.

Need a deeper security review or a copy of our documentation? Reach out through our contact page and our team will share the relevant materials.